Public Liability Insurance
A Tour operator is liable for its customer for damages incurred by breech of legal regulations. T.O. is also responsible for damages incurred by other provider of travel trade services offered within the tour, e.g. provider of accommodation, foreign contract carrier etc. (Sec. 852j of the Civil Code). Hence, a customer may always claim compensation with his/her tour operator.
With the aim of helping tour operators to solve unfavourable consequences of these events Evropská Cestovní Pojišťovna offers a special product, Tour Organiser’s Liability for Damage to Health and Property Insurance (Public Liability Insurance).
The Insurance includes:
- Compensation of damage to a customer of the tour operator;
- Communication with persons claiming compensation for damage;
- Verification of righteousness of a claim;
- Legal representation of a tour operator in a legal process including remuneration of court costs;
- In case of an unjustified claim a declination to compensate.
Due to an extensive coverage and sufficiently high limits of compensation the Public Liability Insurance provides the maximum insurance coverage in the most serious cases, which could harm the tour operator financially on a long-term basis.
